Acknowledgment & Acceptance
Cryptic Quests and the Cryptic Quests website, games and tours (collectively referred to as "quests") are owned and operated by WebExpedience, LLC. By registering for an account and/or registering to play a quest, you agree that you have read and understand the following terms and conditions of use and that your usage of Cryptic Quests shall conform to the terms and conditions herein.
Cryptic Quests reserves the right to occasionally send emails to Account Holders including but not limited to: system updates, changes or notifications; new quest or other business announcements; requests for feedback, etc. Account Holders can choose to stop receiving promotional related email but cannot unsubscribe from messages related to quests they have registered for or the transactions associated with registering for quests.
Cryptic Quests reserves the right to limit the number of participants who can register for any quest at any time.
Cryptic Quests reserves the right to add, change, or update these Terms of Use or the rules for any quest offered through the service at any time.
Terms of Participation
Individuals must be 18 years or older to register for an account or play a quest.
A business "entity" is NOT eligible to register for an account or a quest.
Account Holders agree to provide only true and accurate information to Cryptic Quests at all times. Account Holders also agree to comply with the terms of all Cryptic Quests offers, promotions, quests, and programs at all times.
Account Holders agree not to abuse Cryptic Quests player privileges by conduct which is detrimental to the interests of Cryptic Quests or other players, including but not limited to attempts to interfere with quest play, preventing others from accessing quest play areas, altering quest play locations, hacking or tampering with Cryptic Quests website or servers, or any other action of fraud or attempted fraud. Cryptic Quests will pursue prosecution of fraud or other illegal activity involving our technology or system.
Bullying or disrespect of any kind to another quest participant or to a property owner, employee, or caretaker of locations within the game play area is prohibited and may result in player disqualification.
Participants may not cause any destruction or littering whatsoever on any public or private land and are responsible for knowing and abiding by all Federal, State, and Local laws, regulations, and restrictions during their quest participation, including but not limited to motor vehicle traffic laws.
Cryptic Quests, at its sole discretion, reserves the right to disable or terminate an Account Holder's account if it believes such Account Holder has violated or acted inconsistently with the rules of Cryptic Quests or this Agreement's intent.
Cryptic Quests will be the sole determiner in cases of suspected fraud, abuse, or violation of our rules. Any decision we make relating to termination of an Account Holder's account shall be final and binding.
Account Holder shall comply with all laws, rules, and regulations that are applicable to Account Holder, especially while playing a quest. Account Holder acknowledges that Account Holder may only participate in Cryptic Quests if and to the extent that such participation is permitted by such laws, rules, and regulations. Cryptic Quests refuses to enroll Account Holder, or to restrict, modify, or terminate Account Holder's participation in Cryptic Quests, without liability to Account Holder or any other party, if Account Holder violates any law, rule, or regulation, or if Account Holder's participation in Cryptic Quests could violate any law, rule, or regulation.
Generated Quests, Generation Credits, and Gift Codes
The public Cryptic Quests offering is built around AI-generated quests created on demand. To generate a quest, an Account Holder must hold a generation credit. Generation credits are obtained by purchasing them through the site (processed by Stripe) or by redeeming a single-use gift code issued by Cryptic Quests.
Generation credits are assigned to the Account Holder who acquires them. Credits may carry an expiration date when redeemed from a gift code that includes a validity window. Expired credits cannot be used and are not eligible for refund or replacement.
Where Cryptic Quests offers the functionality, Account Holders may convert credits they have directly purchased into a single-use gift code that can be redeemed by another Account Holder. This feature is intended for personal gifting — for example, giving a quest credit to a friend or family member, or a parent purchasing in bulk to share within a household — and operates similarly to a gift card or gift certificate. It is not a reseller, distributor, or commercial-redistribution channel; Cryptic Quests operates a separate program for authorized resellers governed by individual written agreements, and that program is the only sanctioned channel for commercial redistribution of credits or codes. Conversion under the personal-gifting feature is immediate and irreversible: the credit is debited from the creator's account at the moment of code creation, and Cryptic Quests does not provide a recall, refund, or revocation mechanism for created codes. The recipient redeems the code in the same manner as any other gift code, and the resulting credit is assigned to the recipient's account.
Credits acquired by redeeming a gift code — whether the code was issued by Cryptic Quests or created by another Account Holder — are not eligible for re-conversion and cannot themselves be turned into transferable gift codes. Beyond personal gifting through the mechanism described in this section, generation credits and gift codes may not be sold for currency or other consideration, traded, bartered, or otherwise commercially redistributed. Cryptic Quests reserves the right to monitor conversion-and-redemption patterns, set per-account volume limits, and revoke affected credits or terminate accounts engaged in resale, laundering, or other unauthorized commercial use of the gift-code mechanism.
Quest content is produced from the theme, preferences, and location the Account Holder submits at generation time. Generation results are non-deterministic and are considered final once a credit has been consumed; Cryptic Quests does not guarantee any particular narrative outcome, image style, or set of locations.
Quest generation depends on third-party mapping and points-of-interest data from providers including but not limited to Foursquare, Google, Geoapify, and Mapbox. The accuracy, density, and completeness of this data varies significantly by country and region; coverage in some areas is sparse, outdated, or unavailable. Cryptic Quests cannot guarantee that quest generation will succeed at every location, and the quality of a generated quest may vary based on the available local data. Account Holders generate quests at their own risk; a consumed credit is not refundable based on dissatisfaction with regional data quality.
Quest narratives, clue text, hints, and accompanying images are produced by third-party generative AI systems. AI-generated content may contain factual inaccuracies, may reference details that do not match real-world conditions at the cited location, and may produce results inconsistent with Account Holder expectations. The narrative is intended as entertainment and as a framing for outdoor exploration; Account Holders should not rely on it as accurate information about any specific location, business, person, or event.
Points of interest used in generated quests are real-world locations that may close, relocate, restrict access, charge admission, require booking, or otherwise become inaccessible without notice. Cryptic Quests does not verify real-world conditions at any quest location and cannot guarantee that any specific location will be open, free, safe, or otherwise reachable at the time of play.
Custom or bespoke quests created outside the public AI-generated offering may exist under separate written agreements between Cryptic Quests and individual clients. Those arrangements are governed by the terms of those agreements rather than this section.
Refunds and Credit Usage
Quest generation is treated as a delivered digital service. Once a generation credit is consumed and a quest is produced, that credit and the associated purchase are final and non-refundable. Quest registrations are non-refundable once play has begun. Gift codes are non-refundable, single-use, and may not be resold by recipients.
Initiation of a chargeback or payment dispute through your card issuer or bank for a transaction processed on the site may result in suspension or termination of your account.
Account and Email Security
Cryptic Quests offers email verification, and Account Holders are encouraged to verify the email address on file. Changes to the email address on an account require confirmation from the new address before the change takes effect; the previous address receives a security notification when an email change is initiated. Repeated failed sign-in attempts will trigger a temporary account lockout. Account Holders are responsible for keeping their account credentials confidential and for all activity that occurs under their account.
Equipment Needed
In order to participate in Cryptic Quest game/quest/tour play, Account Holders must register for the quest and have an Android or iOS cellular phone or other device (such as a tablet) with active cellular service, GPS capabilities with location turned on, and internet access with available mobile data. An active GPS signal is required throughout play; Cryptic Quests is not responsible for play disruption due to GPS unavailability, weak cellular signal, environmental or other interference, or software, hardware, or other malfunctions, inaccuracies, or incompatibilities related to the device used. Cryptic Quests does not provide equipment for participation.
Privacy Policy
Cryptic Quests takes Account Holder privacy seriously. Cryptic Quests' privacy policy can be found by visiting the Privacy Policy page.
Disclaimer of Warranties
Account Holder expressly agrees that use of Cryptic Quests is at the Account Holder's sole risk.
CRYPTIC QUESTS AND ALL SERVICES OFFERED THEREIN ARE PROVIDED ON A STRICTLY "AS IS" AND "AS AVAILABLE" BASIS. CRYPTIC QUESTS MAKES NO WARRANTY WITH REGARD TO ANY PRODUCTS OR SERVICES OBTAINED BY ACCOUNT HOLDERS THROUGH CRYPTIC QUESTS OR THROUGH PARTICIPATION IN QUESTS OFFERED BY CRYPTIC QUESTS; THAT CRYPTIC QUESTS WILL MEET ACCOUNT HOLDERS' REQUIREMENTS; OR THAT CRYPTIC QUESTS WILL BE UNINTERRUPTED, TIMELY, ERROR FREE; NOR DOES CRYPTIC QUESTS MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF CRYPTIC QUESTS OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH CRYPTIC QUESTS.
Cryptic Quests expressly disclaims any and all express and implied warranties, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Cryptic Quests shall not be liable or responsible for those guarantees, warranties, and representations, if any, offered by Cryptic Quests partner advertisers, manufacturers of merchandise, or suppliers of services. No advice or information, whether oral or written, obtained by Account Holders from Cryptic Quests or through Cryptic Quests shall create any warranty not expressly made herein.
Limitation of Liability
CRYPTIC QUESTS SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL, RELATING TO THE PARTICIPATION OR INABILITY TO PARTICIPATE IN CRYPTIC QUESTS GAME PLAY. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES; SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Cryptic Quests is not responsible for damages or losses that result from participating or inability to participate in Cryptic Quests, or reliance on or use of information, services, or merchandise provided on or through Cryptic Quests.
In no event shall Cryptic Quests' liability, either jointly or severally, exceed $100.
Termination
AT ANY TIME EITHER AN ACCOUNT HOLDER OR CRYPTIC QUESTS MAY TERMINATE THE HOLDER'S ACCOUNT WITH OR WITHOUT CAUSE. ACCOUNT HOLDER'S RIGHT TO USE THEIR ACCOUNT IMMEDIATELY CEASES UPON TERMINATION AND ACCOUNT HOLDER'S UNFINISHED OR UNPLAYED QUESTS WILL BE CANCELLED. IN THE EVENT THE ACCOUNT HOLDER TERMINATES, NO REFUNDS OF UNFINISHED OR UNPLAYED QUESTS WILL BE GIVEN. IF CRYPTIC QUESTS TERMINATES THE ACCOUNT, REFUNDS MAY BE GIVEN ON UNFINISHED OR UNPLAYED QUESTS IF THE REASON FOR THE TERMINATION IS NOT RELATED TO PROHIBITED CONDUCT OF THE ACCOUNT HOLDER IN WHICH CASE NO REFUND WILL BE GIVEN.
Should Account Holder object to any of the terms and conditions of this Agreement, or any subsequent modifications thereto, or become dissatisfied with Cryptic Quests, Account Holder's only recourse is to immediately discontinue participation in Cryptic Quests and properly terminate his or her account by emailing: support@crypticquests.com
Non-Transferability
Cryptic Quests accounts and quests are non-transferable and are void if found to be transferred. Clues, quest progress, etc, may not be bartered or sold.
An Account Holder's account will terminate immediately in the event of an Account Holder's death. Cryptic Quests Account Holder accounts and quest progress are not transferable upon death or as part of a domestic relations matter or otherwise by operation of law.
Modifications
Cryptic Quests reserves the right to change this Agreement, and/or any part thereof, at any time. Account Holder understands the most recent version of this Agreement will be located on the Cryptic Quests website.
Account Holder's non-termination or continued use of Cryptic Quests constitutes an affirmative acknowledgment by Account Holder of any modification to the Account Holder Terms of Service Agreement and consent to abide and be bound by any terms thereof.
Cryptic Quests reserves the right to modify or discontinue the Cryptic Quests service with or without notice to Account Holder. Cryptic Quests shall not be liable to Account Holder or any third party should Cryptic Quests exercise its right to modify or discontinue the Cryptic Quests program/service.
Indemnification
Account Holder agrees to indemnify and hold Cryptic Quests, its affiliates, officers, and employees harmless from any claim, demand, expense, or damage, including reasonable attorneys' fees relating to use of Cryptic Quests or violation of this Agreement.
Governing Law
Any dispute or claim arising out of or in relation to this Agreement, or the interpretation, making, performance, breach, or termination thereof, shall be finally settled by binding arbitration in Missouri, under the Commercial Arbitration Rules of the American Arbitration Association by three arbitrators appointed in accordance with said Rules. Judgment on the award rendered by the arbitrators may be entered in any court having jurisdiction thereof.
This contract shall be governed by the law of the State of Missouri, excluding its conflict of law principles. The arbitration proceedings shall be governed by federal arbitration law and by the Rules, without reference to state arbitration law.
If any provision(s) of this Agreement is held by the arbitrators to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.
Cryptic Quests' failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Cryptic Quests in writing.